Privacy Policy

1. Introduction

CRATIUM ("we," "our," or "us") is committed to protecting your privacy and the security of your personal information. This Privacy Policy describes how we collect, use, share, and protect the personal information we obtain when you visit our website, use our services, or otherwise interact with us.

By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information: This includes information that can be used to identify you as an individual, such as your name, email address, telephone number, company name, and position.

Contact Information: When you fill out our contact form, we collect your name, email address, phone number, and any message content you provide.

Usage Information: We collect information about how you interact with our website, such as the pages you visit, the features you use, the time and date of your visits, and the referring website addresses.

Device Information: We may collect information about the device you use to access our website, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

3. How We Collect Information

We collect information through the following methods:

Direct Interactions: Information you provide when you fill out forms on our website, subscribe to our newsletter, or contact us.

Automated Technologies: As you navigate through our website, we may use cookies, web beacons, and other tracking technologies to collect usage information automatically.

Third-Party Sources: We may receive information about you from third-party partners, such as marketing partners or analytics providers.

4. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide Our Services: To provide you with the information, products, or services that you request from us.

To Communicate with You: To respond to your inquiries, provide updates, and send marketing communications (with your consent where required by law).

To Improve Our Website and Services: To understand how users interact with our website, identify usage trends, and develop new features and functionality.

For Security Purposes: To protect our website, services, and users from fraud, unauthorized access, and other security threats.

To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.

5. Information Sharing and Disclosure

We may share your personal information with the following categories of recipients:

Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and customer service.

Business Partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include:

Access: You have the right to request access to the personal information we hold about you.

Correction: You have the right to request that we correct inaccurate or incomplete personal information about you.

Deletion: You have the right to request that we delete your personal information in certain circumstances.

Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.

Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.

Objection: You have the right to object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you are a resident. These countries may have data protection laws that are different from the laws of your country. By using our website and services, you consent to the transfer of your information to these countries.

9. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

CRATIUM
19 Khyber Pass Road, Grafton, Auckland 1023
Phone: +64 9 820 4792
Email: [email protected]